Real Estate Administrators
YOUR REAL ESTATE ADMIN EXPERTS
The Admin Hub is a Real Estate administration business offering REALTOR® admin services in Alberta. We were founded in 2016 to help REALTORS® create a work/life balance and to free their time so they can focus on growing their business. We offer a cost-effective solution that allows REALTORS® access to admin support, without the need to hire a full-time assistant.
With over 16 years of combined Real Estate administration and support experience, The Admin Hub provides experienced admin assistance exclusively to REALTORS®. Real Estate administration is very specific, and The Admin Hub have the experience to take over a REALTORS® administration without the need for training.
The Admin Hub works with many of Calgary’s Real Estate Brokerages and are familiar with their systems and processes. Having a personal approach and fostering relationships with their clients The Admin Hub goes against the grain of a traditional “virtual assistant” service. The Admin Hub’s flat-fee structure makes it easier for you to budget, avoiding any financial surprises. Working in a fully paperless office and using detailed electronic checklists allows all team members to be extremely thorough and efficient throughout the life of a listing or transaction.
We used to work for the same Real Estate team for four years, covering all aspects of administration of the Real Estate office. 2015/16 was a tough year in Real Estate, so we were inspired to launch a new business to support REALTORS®. In 2016, The Admin Hub was established.
We help REALTORS® achieve their personal and professional goals by giving them the time to focus on being a REALTOR®, not an administrator. Our goal is to help them achieve a work/life balance enabling them to focus on generating new business, growing their network, nurturing their client relationships.
Nicola Smith (Nic)
Prior to working in Real Estate, Nic worked in a law firm for 18 years. Progressing from her initial role as Legal Secretary to finally being the Personal Assistant to the Senior Partner, Nic loved the variety and responsibility the role offered. With administration at the heart of her career she will always be grateful for the skills and experience she gained during this employment.
Nic moved to Canada with her husband and daughters from the U.K. Despite encountering hurdles along the way they were determined to make a new life in Canada and were proud to have become Canadian Citizens in 2018.
Once settled, Nic wanted to put her transferrable administration skills to use and was lucky enough to join a Real Estate team. Nic helped manage every aspect of the team’s Real Estate admin needs. After four years of working in the team, she decided to co-found The Admin Hub.
“I am very detail oriented, can handle working under pressure with multiple deadlines, and take the utmost pride in my work. Efficiency is key and goes hand in hand with my motto, ‘work smarter, not harder’. I’m a people pleaser and will go the extra mile; I’m at my happiest making other people happy.”
Joanne Hodgkins (Jo)
Prior to working in Real Estate, Jo worked for the British retailer, Marks & Spencer for 18 years. She had many professional accomplishments including leading the HR section of the development team launching a new M&S store. "Working for M&S was like working with your family, the friends I made there are my friends for life".
12 years ago Jo, her husband and their young family headed "across the pond" from the UK to set up a new life in Canada. Now a proud Canadian citizen, Jo says "although it was emotionally one of the hardest things we've ever done, it was one of those once in a lifetime adventures that we never regret doing".
After settling in to her new life in Canada, Jo joined a Real Estate team and along with Nic, helped manage every aspect of the team’s Real Estate admin needs. After four years of working in the team, she decided to co-found The Admin Hub.
“I love what we do and truly care about our clients’ success. Our team is knowledgeable and has the experience and competency to work under pressure. I have the ability to adapt and prioritize with the ever-changing targets of our REALTORS®. They are my #1 priority.”
Leslie van der Maarel
REAL ESTATE ADMINISTRATIVE ASSISTANT
Prior to working in Real Estate, Leslie spent 17 years in the banking industry, as a Mortgage & Business Loan Administrator, and Banking Consultant. She ended her career as a Branch Manager to raise her three boys.
Leslie and her family moved to Alberta from Texas three years ago. They wanted to take in the fresh mountain air, so Calgary became their new home. Then, they found and fell in love with Okotoks, "the community feel was amazing and reminiscent of a ‘Hallmark’ movie".
Once she was ready to transition back to her career, Leslie joined The Admin Hub as an Admin Assistant.
“I found the best team to learn from with Nic & Jo, everyday is different and I look forward to working with The Admin Hub for years to come.”
Our commitment and dedication to assisting REALTORS® is at the heart of what drives The Admin Hub.
Our honesty and sincerity are at the forefront of our business. REALTORS® place a lot of trust in us – something we take very seriously.
We constantly strive to meet and exceed our clients’ expectations at all times.
The lines of communication are always open. The key to a successful partnership is communication and transparency. By sharing ideas and knowledge we can collaborate towards our common goals.
Teamwork is a crucial part of our business and we value the partnerships we are lucky to have. We want to be a part of your team, your clients and our clients.
If you could be a fly on the wall of our workspace, you would know how important this is to us. We love what we do and we like it to show in the way we work.
We would not be able to run our business without systems in place; it helps us stay efficient and productive.
We are grateful every day for the clients we work with. We appreciate and are thankful for being able to pursue our passion and provide a valuable service.
In business and in life, we like to put others first. We feel joy and happiness when we have the prosperity and abundance to be able to do just that.
Who doesn’t want a work/life balance that is relatively equal? It’s important to stay true to who we are and be able to enjoy life with family and friends.
FREQUENTLY ASKED QUESTIONS
“How can you help me get away from my desk
and back to being a REALTOR®?”
We’re sure a lot of REALTORS® were aware of the amount of administration involved in a Real Estate listing and transaction and doing the admin was not the reason why most joined the Real Estate industry. We are here to alleviate the pressure of having a ‘mountain’ of paperwork to deal with. Let us be the one behind the desk and not you.